Uninstall and reinstall the Dropbox desktop app.Make sure the toggle Dropbox system extension is set to On.Click your avatar (profile picture or initials) in the upper right. To reinstall the Dropbox system extension: If you’re on Windows, macOS 11 or earlier, or Linux, and you’re having issues opening online-only files in the Dropbox desktop app, you may be missing the Dropbox system extension. Learn how to update your system preferences. If you’re on macOS 10.15 or earlier and experiencing issues installing the Dropbox system extension, you may need to update your system preferences to allow the blocked system extension. Dropbox Update is a process that makes sure the Dropbox desktop application is running the latest version.If you're having issues opening online-only files on macOS 12.3 and above, you can open them directly in Finder.
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